Refund policy

Hassle-free return and refund policy.  Although we endeavour to ensure that our  products are of the highest quality, we understand that sometimes things just don’t work out. In this scenario, be rest assured.

7 day return policy. In case you would like to return our product, you can do so within 7 days of delivery. Just make sure that the product is in its original packaging and not washed with no signs of tampering, and is in a resalable condition. 

No-return-and-exchange -policy on sales and discounts. Please note that we cannot accept returns or exchanges on products that are on sale or discounted. Therefore, kindly be doubly sure about your purchase before taking advantage of any discounts.

The process. To initiate a return, simply contact our customer service team, and they will guide you through the process. On receiving the returned product, we will inspect it and process the refund within 7 days. 

Free shipping. We offer free shipping for all returns, so you need not worry about any extra charges. 

Your feedback matters. At Alfit, we believe that customer satisfaction is paramount. We want you to have a fun and exciting experience while shopping with us, and strive to make our return and refund policy as effortless as possible. So, whether you're returning an item or just browsing our products, know that we've got your back. In our constant endeavour to improve, your feedback is valuable!